Questions buyers ask before they book.
The answers most teams want before the discovery call. If yours isn't here, write to hello@karven.co.
What you get and how it runs.
What does a Sprint actually deliver?
A working GTM system inside your existing stack, full documentation of how it works, a training session for the team that operates it, and a documented handoff with troubleshooting notes. The system belongs to you the moment it exists.
How long does a Sprint take?
Most close in 14 to 21 days. Complex Sprints can take up to 30. We agree on the timeline at the start and the timeline doesn't slip without your sign-off.
What if the Sprint reveals work outside the original scope?
We tell you what we found and what it would take to address it. Sometimes that becomes a second Sprint. Sometimes it becomes a retainer conversation. Sometimes it's something your team can handle in-house and we tell you that.
Who actually does the work?
The senior operator you talk to is the senior operator who shows up. No bait-and-switch. No junior consultants doing the build while a senior name shows up for kickoff.
Why fixed price, and what's included.
Why fixed price instead of hourly?
Hourly billing rewards taking longer. Fixed price aligns us with your outcome. We agree on scope and price at the start. If the work takes longer than expected, that's our problem to solve, not your invoice.
What's included in the Sprint price?
Diagnosis, design, installation, documentation, team training, and handoff. Everything required to ship a working system your team owns.
What costs more?
Tooling licenses (your existing stack stays yours), unusual integrations that require custom code, or scope expansion you ask for after the Sprint starts. We flag these before they become invoices.
Do you take equity?
No. Standard payment terms only — wire, ACH, credit card, or invoice through your procurement process. Karven is a services firm, not a fund.
What makes the work transferable.
Why does the methodology matter more than the tools?
Tools change every 18 months. The framework for diagnosing and rebuilding GTM motion stays the same. We install the framework alongside the tooling so your team knows how to evolve the system as the stack changes.
What if our team doesn't have a GTM Engineer to take over?
The methodology is designed for the team you have. We document for an operator who needs to run the system, not for a peer GTM Engineer. Your existing RevOps lead, sales operations person, or technical founder can operate it.
Is this consulting?
Parts of it look like consulting. We diagnose, recommend, and advise. The difference is what happens next. We build the system, install it inside your stack, document it, and train your team. The deliverable is a working motion your team operates after we leave.
What your team actually owns.
Do you use a proprietary platform?
No. We build inside your existing stack: your CRM, your sales engagement tool, your data warehouse, your AI tooling. No platform lock-in. No "Karven dashboard" that breaks if we walk away.
What if my team doesn't have the AI tools you recommend?
We tell you what would help and why. You decide whether to add it. We work with what you have.
What happens to the documentation?
It lives in your tools. Notion, Confluence, Google Drive, wherever your team already documents. We don't lock it inside a Karven account.
Who owns the data and the IP?
You do. All of it. Everything we build, document, and configure inside your stack belongs to you the moment it exists.
When Karven is and isn't the right call.
How do I know if my company is the right fit?
B2B, 50 to 150 employees, $5M to $30M ARR, GTM motion outgrew the team that built it. If that sounds like you, book a discovery call. If it doesn't, we'll tell you on the call and point you toward someone who fits.
What if we already have a senior RevOps or GTM Engineer?
You probably don't need us. The reason Karven exists is to fill that gap. If the gap isn't there, our value isn't there.
Can you work with companies under 50 employees?
Usually too early. The motion isn't formed enough yet for the methodology to land. Build the team first, come back when you're ready.
How it actually runs week-to-week.
How do you communicate during a Sprint?
Slack channel for tactical questions, weekly working session over video, written updates at key milestones. Whatever fits how your team already works.
How do you handle confidentiality?
NDA at the start. We don't share buyer details, even anonymously, without explicit permission. We treat your data and process the way we'd want ours treated.
What time zones do you work in?
US-based. We work North American business hours. We can accommodate other time zones for discovery and weekly sessions.
When can a Sprint start?
Usually within two weeks of contract signing. Sometimes sooner. Sometimes longer if the kickoff requires team availability that doesn't exist yet.